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Correspondence

Indian Pediatr 2017;54: 788

Family-Centered Care: Beginning of a New Era in India

 

Jogender Kumar and *Amitabh Singh

Departments of Pediatrics; PGIMER, Chandigarh, and  *VMMC and Safdarjung Hospital, New Delhi, India.

Email: [email protected] 

 


The concept of family-centered care (FCC) is entirely a new concept in neonatal care in India. We read the article by Verma, et al. [1], and would like to commend authors for their work. In many neonatal units in India, parents are not allowed to enter in neonatal intensive care unit (NICU), and others have fixed visiting hours. FCC is a partnership approach in which family and health care worker collaborate in decision-making and information sharing, and respect and honor differences. Partnership and collaboration, negotiation, and care in the context of family and community are key principles of FCC [2]. In countries like India where the health care professional to patient ratio is very poor, FCC can be a yardstick to improve care. FCC increases professional satisfaction and decreases litigation charges besides decreasing costs and effective utilization of resources [3].

We would like to highlight certain issues in present study [1]:

1. In index study, mean gestation was near term (36.4 weeks); however, in real life scenario, the majority of infants in NICU are preterms who need more dedicated care. Quite often, parents and/or health professionals are not confident in handling these babies. So, there is need to empower parents by more training.

2. In present study, mean time spent bedside by attendant was 14.7 hours/day. This long stay will lead to fatigue in attendants. So, we must objectively assess fatigue score as well as satisfaction level in attendants, and should collect feedback from them to make it more convenient for them.

3. The author stated that actual time spent bedside by an attendant in previous 24 hours was noted weekly by direct inquiry. This is prone to recall bias, and prospective documentation in parent contact sheet would have been better.

4. Exclusion of twins and triplets from the study does not seem to be rational, and it compromises generalizability of the study. In real life, we face feeding difficulties in most of these babies. There are ongoing studies with some evidence that group- caring and cot-sharing for twins/triplets improve behavioral and developmental outcomes. These are the families and babies who will be most benefitted with FCC.

Evidence shows that high-quality, family-centered care during the hospital stay is associated with a significant reduction in nonurgent emergency visits in these children [4]. We are hoping same for these neonates, and expect further studies with large sample size, including preterm neonates and twins.

References

1. Verma A, Maria A, Pandey RM, Hans C, Verma A, Sherwani F. Family-centered care to complement care of sick newborns: A randomized controlled trial. Indian Pediatr. 2017;54:455-9.

2. Kuo DZ, Houtrow AJ, Arango P, Kuhlthau KA, Simmons JM, Neff JM. Family-centered care: current applications and future directions in pediatric health care. Matern Child Health J. 2012;16:297-305.

3. Committee on Hospital Care and Institute for Patient- and Family-Centered Care. Patient- and family-centered care and the pediatrician’s role. Pediatrics. 2012;129:394–404.

4. Brousseau DC, Hoffmann RG, Nattinger AB, Flores G, Zhang Y, Gorelick M. Quality of primary care and subsequent pediatric emergency department utilization. Pediatrics. 2007;119:1131–8.

 

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