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Indian Pediatr 2018;55:687-691 |
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Mobile Phone Technology
Based Incentives to Enhance Routine Childhood Immunization
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Source Citation: Seth R, Akinboyo I, Chhabra
A, Qaiyum Y, Shet A, Gupte N, et al. Mobile phone incentives for
childhood immunizations in rural India. Pediatrics 2018;141(4). pii:
e20173455. doi: 10.1542/peds.2017-3455.
Section Editor: Abhijeet Saha
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Summary
In this randomized controlled trial (RCT), 608
children (age £24
months, median 5 mo) from a rural community in India were randomly
assigned to either a control group or one of the study groups: (i)
mobile phone reminders; or (ii) compliance-linked incentives. A
cloud-based, biometric-linked software platform was used for positive
identification, record keeping, and delivery of automated mobile phone
reminders. Free talk time (worth Rs. 30) was offered as
compliance-linked incentive for the study groups. Median immunization
coverage at enrollment was 33% in all groups and increased to 41.7% (IQR
23.1-69.2%), 40.1% (IQR 30.8-69.2%), and 50.0% (IQR: 30.8-76.9%) by the
end of the study in the control group, the group with mobile phone
reminders, and the compliance-linked incentives group, respectively.
Authors concluded that administration of compliance-linked incentives
was independently associated with improvement in immunization coverage
and a modest increase in timeliness of immunizations in resource-poor
setting.
Commentaries
Evidence-based Medicine Viewpoint
Relevance: Routine immunization is one of the
bulwarks of the Indian healthcare delivery system. However, despite
being freely available and accessible, vaccine acceptance is unduly low
in our country. The National Family Health Survey (2015-16) reported
that only 62% children aged between 1 and 2 years had received the six
antigens administered in infancy [1,2]. Sadly, these dismal summary
statistics also mask the inequities and disparities in vaccination
coverage based on gender, family income, residence, maternal literacy,
state, etc. [3]. An additional challenge with childhood
immunization data in India is the reliance on manually filled
immunization records (of individual children and/or healthcare
facilities) or the crude recall method.
In recent years, considerable attention has been
focused on strategies to improve routine immunization, especially in
vulnerable populations. A detailed review highlighted feasible
evidence-based measures such as interventions to build community
participation, include non-professional healthcare workers, generate
vaccine demand, and develop vaccination reminder systems [4]. Several
groups of investigators have also explored the potential of using mobile
telephony-based technology solutions to improve healthcare delivery to
individuals as well as the community [5-9]. Against this backdrop, Seth,
et al. [10] recently published this study designed with the dual
objectives of developing a cloud server based immunization record
maintenance system, and exploring mobile telephony based short messaging
service (SMS) systems to remind and incentivize vaccination. However,
the detailed methodology and outcomes of the first objective were not
described in the publication [10] or the study protocol available online
[11]. The second objective was addressed through a randomized controlled
trial comparing immunization in three groups of children viz
automated SMS-based reminder, automated SMS reminder plus
compliance-based monetary incentive, and none of these intervention.
TABLE I Summary of the Trial
Parameter |
Details |
Study setting |
Rural population in Mewat, Haryana (India) |
Study duration
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12 months |
Inclusion criteria
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Children <24 mo with mobile telephone(s) in the family, and
caregiver(s) able to provide consent in writing.
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Exclusion criteria |
None specified. |
Intervention and Comparison groups |
The two Intervention groups received SMS reminders in Hindi
(nature, content, timing, frequency, etc) have not been
specified. One group also received monetary incentive (mobile
phone talk time worth Rs. 30) for each completed vaccination.
The Control group received verbal instructions about subsequent
vaccination dates as per routine practice.
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Outcomes
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Primary: Immunization coverage defined as the ratio of vaccines
actually received to the number expected as per age. |
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Secondary: Timeliness of vaccination defined as proportion of
vaccinations received either before or within 2 weeks of the
scheduled date; Cost of interventions. |
Sample size |
No a priori sample size calculation was reported. |
Data analysis |
Intention-to-treat (ITT) analysis was not performed.
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Summary of results
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Primary outcome: At enrolment, the median ratio of vaccines
received (compared to number required) was one-third in all
three groups. This increased to 42% in the control group, 40% in
the SMS group and 50% in the SMS plus incentive group.
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Secondary outcomes: |
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• Timeliness: Control group 31.3%, SMS reminder group 24.7%, SMS
+ incentive group 40.8%. |
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• Cost: Data not presented for all three groups.
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Critical appraisal: Table I
summarizes the trial component of the study. Table II
summarizes a critical appraisal of the RCT component of the study using
the Cochrane Risk of Bias tool [12]. In addition to the methodological
limitations described, this study had several other issues that limit
its internal as well as external validity.
Table II Critical Appraisal of the RCT
Baseline characteristics of participants |
The children in the three groups were comparable with respect to
age, gender ratio, number of siblings, maternal education level,
household income, and place of birth. Baseline immunization
coverage (term not defined) was also comparable. For some
reason, the duration of follow-up in the study was also
presented as a baseline characteristic at enrolment.
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Randomization procedure |
Not described. |
Allocation concealment |
Not described.
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Blinding |
Neither the (families of) children receiving the interventions,
nor the personnel assessing outcomes were blinded. The purpose
and relevance of blinding other personnel is unclear.
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Incomplete outcome data |
608 children were randomized, but 59 were excluded thereafter
for various reasons. Thus data were reported for 549 children
(90.2%) who completed the study per protocol. Thus
intention-to-treat analysis was not performed.
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Selective outcome reporting |
A key outcome in this type of study was not included viz the
overall change in the immunization rate in the community
compared to baseline (See text for further details).
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Other sources of bias |
No obvious bias |
Overall assessment High risk of bias |
The term ‘immunization coverage’ conventionally
refers to the proportion of eligible children in a community who have
received age-appropriate vaccines. For example, a coverage of 33% would
be interpreted as 33% vaccinated children and 67% unvaccinated children.
In this study [10], ‘immunization coverage’ was defined as the ratio of
vaccines received by individual children to the vaccines required.
Therefore 33% coverage means that a child having received only one-third
of the total vaccines due to him/her. Thus this actually reflects
‘vaccination completeness’ and not ‘vaccination coverage’. In this
study, it is also unclear whether multiple vaccines received at a single
visit are counted together or separately. For example, DPT and OPV are
administered together at the same session. For ‘vaccine coverage
purposes’, the two vaccines should be counted separately, whereas for
‘vaccination completeness’ the two can be considered together.
Table I in the study [10] refers to yet another term
viz ‘baseline immunization coverage per 100 person-immunizations’. The
meaning and significance of this term are unclear, especially as the
proportions shown are different from those reported as ‘baseline
immunization coverage’ in Table II of the study. Fig. 2 in the study
[10] introduces yet another undefined term viz ‘immunization
rate’.
The issue has deeper implications than mere
semantics. A median vaccination completeness of 33% at enrollment
implies that children had not received two-thirds of the vaccines for
which they were eligible. In such a situation, it seems unusual that no
efforts were made by the study personnel or the local healthcare system
to complete the missing vaccinations. It appears that children in the
study were merely administered some vaccines and allowed to revert back
to the healthcare system as per the RCT arm they belonged to. It is even
more alarming that despite following up the children for almost 10
months, the vaccination completeness at the end of the study remained
unacceptably low in all three arms. Despite the statistically
significant inter-group differences, the children had not received 50 to
60% of the vaccinations due to them.
In this study, more than one child could be enrolled
per family. This creates a design effect, in the sense that all eligible
children in the same family would behave similarly with respect to
vaccination. This could have been avoided by simply restricting
enrolment to one child per family. Further, multiple enrolments per
family could also inflate the vaccination completeness of the
incentivized group, because it translates to greater incentive per
family with the same effort. This aspect has not been considered by the
investigators.
Although the monetary value of the incentive used in
this study [10] was not unduly high, it raises two issues. First, should
childhood vaccination be incentivized at all? Intuitively it appears
logical that vaccination should be demand-driven (i.e., the
community should be ‘pulling’ vaccines for their children, rather than
the healthcare system ‘pushing’ vaccines onto the community).
Theoretically, incentives can make the community more complacent in the
long-run and drive the immunization coverage down. Incentivization has
the other undesirable effect that the community’s expectations of the
monetary value of incentives provided can escalate in the future and
similar incentives may be expected for other public health initiatives
as well. Therefore, it is difficult to agree with the authors’
contention that higher incentives would translate to better vaccination
coverage.
The second aspect is that although the incentive
itself was limited to Rs 30/- (hence relatively affordable for the
healthcare system), the costs of developing the software, collection and
maintenance of biometric data, and implementing the incentive-based
system have not been considered at all. It appears unreasonable to
invest in this intervention if the gain is restricted to just a marginal
improvement in vaccination completeness as demonstrated in the study
[10].
Conclusion: This RCT showed a marginal increase
in vaccinations received by children in a rural community in India, with
SMS-based reminders coupled with a small monetary incentive. However,
methodological limitations and several additional issues diminish its
internal and external validity, making the findings difficult to apply
for public health benefits.
Funding: None; Competing interests: None
stated.
Joseph L Mathew
Department of Pediatrics,
PGIMER,
Chandigarh, India.
Email:
[email protected]
References
1. Government of India Ministry of Health and Family
Welfare. National Family Health Survey-4 2015-16. Available from:
http://rchiips.org/NFHS/pdf/NFHS4/India.pdf. Accessed July 13, 2018.
2. Dhirar N, Dudeja S, Khandekar J, Bachani D.
Childhood morbidity and mortality in India - Analysis of National Family
Health Survey 4 (NFHS-4) findings. Indian Pediatr. 2018;55:335-8.
3. Mathew JL. Inequity in childhood immunization in
india: a systematic review. Indian Pediatr. 2012;49:203-23.
4. Mathew JL. Evidence-based options to improve
routine immunization. Indian Pediatr. 2009;46:993-6.
5. Jacobson Vann JC, Jacobson RM, Coyne-Beasley T,
Asafu-Adjei JK, Szilagyi PG. Patient reminder and recall interventions
to improve immunization rates. Cochrane Database Syst Rev.
2018;1:CD003941.
6. Domek GJ, Contreras-Roldan IL, Asturias EJ,
Bronsert M, Bolaños Ventura GA, et al. Characteristics of mobile
phone access and usage in rural and urban Guatemala: assessing
feasibility of text message reminders to increase childhood
immunizations. Mhealth. 2018;4:9.
7. Kazi AM, Ali M, Zubair K, Kalimuddin H, Kazi AN,
Iqbal SP, et al. Effect of mobile phone text message reminders on
routine immunization uptake in Pakistan: Randomized controlled trial.
JMIR Public Health Surveill. 2018;4:e20.
8. Brown VB, Oluwatosin OA. Feasibility of
implementing a cellphone-based reminder/recall strategy to improve
childhood routine immunization in a low-resource setting: a descriptive
report. BMC Health Serv Res. 2017;17:703.
9. Ibraheem RM, Akintola MA. Acceptability of
reminders for immunization appointments via mobile devices by mothers in
Ilorin, Nigeria: A cross-sectional study. Oman Med J. 2017;32:471-76.
10. Seth R, Akinboyo I, Chhabra A, Qaiyum Y, Shet A,
Gupte N, et al. Mobile phone incentives for childhood
immuni-zations in rural India. Pediatrics. 2018;141(4). pii: e20173455.
11. Jain SK. Enhancing Health Care Access with
Cellular Technology. NCT Number: NCT03180138. Available from:
https://www.clinicaltrials.gov/ProvidedDocs/38/NCT03180138/Prot_SAP_000.pdf.
Accessed July 13, 2018.
12. Cochrane Risk of Bias Tool (modified) for Quality
Assessment of Randomized Controlled Trials. Available from:
http://www.tc.umn.edu/~msrg/caseCATdoc/rct.crit. pdf. Accessed July
14, 2018.
Pediatrician’s Viewpoint
The study by Seth, et al. [1] concludes that
mobile phone incentives to caregivers of young children resulted in
improvement of both immunization coverage and timeliness in a
resource-poor setting. However, the increment in the rates was modest in
the incentive-group, and even the control group has also registered some
albeit non-significant improvement in the rates [1]. While highest
increment in the immunization rates among incentive group was on the
expected line, surprisingly, the second group with only automated mobile
phone reminders registered the lowest increment amongst all the three
groups [1].
One of the key reasons behind incomplete immunization
or no immunization of young children in India has been the lack of
awareness regarding vaccines and vaccination drives [2]. The findings of
the above study underlie the importance of creating awareness amongst
targeted community regarding vaccination along with offering some
incentives (providing mobile phone talk time) to those who comply with
the age-specific recommended immunization schedule [1].
How much impact do the incentive schemes make on the
final rates of immunization, is a debatable issue. Whereas some studies
have shown that incentives play a significant role in improving the
immunization rates in both low and high baseline immunization coverage
settings in low- and middle-income countries (LMICs) [3,4], a
comprehensive systematic review by Cochrane Collaborators concludes that
offering incentive to caregivers may not have much impact on fully
immunized (FI) status of the target children [5]. There is
moderate-certainty evidence that providing information to the parents
and the community may have greater impact on the final tally of FI
children [5]. Does the type and the quantum of incentive have any role?
Banerjee, et al. [3] in an Indian study offered a modest
‘non-monetary’ incentive, a packet of raw lentils with a metal plate to
the caregivers that resulted in a large positive impact on FI rates
(more than 20% increment) than those who were not offered any incentive
[3]. Similar study in Kenya found that the group offered higher cash
incentive had significantly higher FI rates than those who got less
amount of cash incentive [4]. Thus there may be some impact of the
quantum of the incentive on the final immunization rates, but it varies
from different regions and settings. There is a need to have more
studies to formulate a sound, universal strategy for adoption in
different LMICs. On the other hand, offering liberal, frequent
incentives for a beneficial intervention may create doubt and suspicion
in the community, and may in turn prove to be counterproductive,
particularly among the underserved community with low overall literacy
rates and history of resistance to vaccination drives.
There is another school of thought according to which
the childhood immunization should be made compulsory, mandated by the
state with a strict enforcement. Globally also, there is no uniformity.
While some countries (e.g., Australia) offer financial incentives
to boost their FI rates, others (e.g., Slovenia) impose heavy
fine to non-compliant citizens [6]. Still, many countries concentrate on
educating masses about the need and benefits of vaccination, and leave
the choice on individuals. In a recent study from Italy, the concept of
compulsory vaccination was generally welcomed, and it was concluded that
the confidence in the health system had ultimately determined the
trustworthiness of mandatory vaccination, not the social factors [7].
Currently, there is no magic bullet intervention that
would be uniformly effective in closing the ‘immunization gap’
especially in LMICs. Offering incentives both in cash or in kind along
with disseminating information to the parents by different means may be
effective in improving immunization coverage and timeliness.
Furthermore, there is a need to generate more data with
cost-effectiveness analysis before these methods are employed on a
larger population.
Funding: None; Competing interests: None
stated.
Vipin M Vashishtha
Department of Pediatrics,
Mangla Hospital & Research Center,
Bijnor, UP, India.
Email:
[email protected]
References
1. Seth R, Akinboyo I, Chhabra A, Qaiyum Y, Shet A,
Gupte N, et al. Mobile phone incentives for childhood
immunizations in rural India. Pediatrics. 2018;141(4). pii: e20173455.
2. UNICEF Coverage Evaluation survey, 2009 National
Fact Sheet. Available from: http://www.indiaenvironmentportal. org.in/files/National_Factsheet_30_August_no_logo.pdf.
Accessed July 5, 2018.
3. Banerjee AV, Duflo E, Glennerster R, Kothari D.
Improving immunization coverage in rural India: clustered randomized
controlled evaluation of immunization campaigns with and without
incentives. BMJ. 2010;340:c2220.
4. Gibson DG, Ochieng B, Kagucia EW, Were J, Hayford
K, Moulton LH, et al. Mobile phone-delivered reminders and
incentives to improve childhood immunization coverage and timeliness in
Kenya (M-SIMU): a cluster randomized controlled trial. Lancet Glob
Health. 2017;5:e428-e438.
5. Oyo-Ita A, Wiysonge CS, Oringanje C, Nwachukwu CE,
Oduwole O, Meremikwu MM. Interventions for improving coverage of
childhood immunization in low- and middle-income countries. Cochrane
Database Syst Rev. 2016;7:CD008145.
6. Walkinshaw E. Mandatory vaccinations: The
international landscape. CMAJ. 2011;183:E1167-8.
7. Gualano MR, Bert F, Voglino G, Buttinelli E,
D’Errico MM, De Waure C, et al. Attitudes towards compulsory
vaccination in Italy: Results from the NAVIDAD multicentre study.
Vaccine. 2018;36:3368-74.
Medical Information Technologist’s Viewpoint
Seth, et al., [1] have published an
interesting study wherein they combine technology and incentives to
improve vaccination compliance. The Indian government has launched
various initiatives for digitization of services in the public sector
with apps, such as DigiLocker and Umang, on common mobile software
platforms, which use securely managed cloud-based data services [2].
These allow one to retrieve all documents related to individuals,
including Aadhaar card and driving license. Seth, et al. [1]
sent text message reminders but with falling costs, smartphones are
likely to be available in the near future at the same penetration
levels. This would allow app-based reminders and auto-generated vaccine
cards to be utilized. This study relied on paper-based systems, but many
states are moving towards digital records such as eMamta [3]. In the
future, these records can be seamlessly integrated with apps on the
phone allowing the state to have realtime information of children’s
health. National Health Protection Scheme is being launched soon
throughout India and the technology used by Seth, et al. can be
easily integrated into a patient-centric, federally controlled,
application-programming interface enabled health information system [4].
Even with evolution of technology, including usage of Block chain
combined with mHealthto ensure fidelity of records [5], the principles
on which this study is based will remain and can be layered onto newer
technology. The implementation of this study across large regions can
improve the ease with which a clinician will be able to provide and
track immunizations. Since there is rapid development of this sphere, I
believe that it will be part of an integrated health tracking system
rather than a standalone system for improving vaccination coverage.
Funding: None; Competing interests: None
stated.
Somashekhar Nimbalkar
Department of Pediatrics,
Pramukhswami Medical College,
Gujarat, India.
[email protected]
References
1. Seth R, Akinboyo I, Chhabra A, Qaiyum Y, Shet A,
Gupte N, et. al. Mobile phone incentives for childhood
immunizations in rural India. Pediatrics. 2018;141(4). pii: e20173455.
2. Digital India Programme Department of Electronics
& Information Technology, Government of India. Available from
http://www.digitalindia.gov.in/. Accessed July 18, 2018.
3. e-Mamta. Mother and Child Tracking: Govt. Of
Gujarat. Available from https://e-mamta.gujarat.gov.in/. Accessed
July 18, 2018.
4. Balsari S, Fortenko A, Blaya JA, Gropper A,
Jayaram M, Matthan R, et. al. Reimagining Health Data Exchange:
An application programming interface–enabled roadmap for India. J Med
Int Res. 2018;20:e10725.
5. Ichikawa D, Kashiyama M, Ueno T. Tamper-resistant mobile health
using block chain technology. JMIR MHealth UHealth. 2017;5:e111.
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